Privacy policy
Last updated: 12 May 2026
At Flamingolandia.online, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
This Privacy Policy has been prepared in accordance with the European Union General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and applicable laws of Lithuania.
Who We Are
This Privacy Policy applies to Flamingolandia.online, operated by:
Flamingolandia | Part of the CoWork Brand Portfolio Operated by: Jurgita Žemaitė Individual Activity Certificate No.: 1513788 Trading as: Flamingolandia Registered Address: Vanagupes str. 50-14, LT-00173 Palanga, LithuaniaWe act as the Data Controller for the personal data collected via this Website.
For the purposes of applicable data protection laws, Flamingolandia acts as the Data Controller of your personal data.
What Personal Data We May Collect
We may collect and process the following categories of personal data:
Information You Provide Directly
-
- First and last name
- Email address
- Telephone number
- Billing and shipping addresses
- Company name and VAT number (if applicable)
- Order and purchase history
- Messages sent via contact forms, email, live chat, or WhatsApp
Payment Information
Payments are processed securely by third-party payment providers such as Stripe and PayPal. We do not store your full payment card details.
Technical and Usage Data
- IP address
- Browser type and version
- Device type and operating system
- Website usage and navigation behavior
- Cookie identifiers
- Date and time of access
Marketing Preferences
Information about your subscription status and interactions with newsletters and promotional communications.
How We Collect Your Data
- We collect personal data when:
- You place an order through our website
- You create a customer account
- You fill in contact forms
- You contact us by email, chat, or WhatsApp
- You subscribe to our newsletter
- You browse our website and accept cookies
- You interact with our advertisements or marketing emails
Why We Process Your Data (Purpose & Legal Basis)
| Purpose | Legal Basis |
|---|---|
| Processing and delivering orders | Contract performance (Art. 6(1)(b)) |
| Payment processing and refunds | Performance of a contract (Art. 6(1)(b)) |
| Customer support. Responding to inquiries | Legitimate interests (Art. 6(1)(f)) |
| Sending newsletters and promotional emails. Website analytics and performance tracking | Consent (Art. 6(1)(a)) |
| Fraud prevention and website security | Legitimate interests (Art. 6(1)(f)) |
| Accounting and tax compliance | Legal obligation (Art. 6(1)(c)) |
How We Share Your Data
We do not sell, rent, or trade your personal data. We may share your data only when necessary with:
- Payment service providers
- Shipping and courier companies
- Website hosting and IT service providers
- Analytics and marketing platforms
- Accountants and legal advisers
- Public authorities when required by law
All third-party providers are required to process your data securely and in accordance with applicable data protection laws.
International Data Transfers
Some of our service providers may process data outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions
- The EU-U.S. Data Privacy Framework or equivalent legal mechanisms
How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal obligations.
| Data Type | Retention Period |
|---|---|
| Orders and invoices | Up to 10 years (in accordance with Lithuanian accounting and tax laws) |
| Customer service correspondence | Up to 2 years |
| Marketing subscriptions | Until consent is withdrawn |
| Technical and analytics data | According to cookie settings and business needs |
Marketing Communications
If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you updates about products, promotions, and special offers.
You may unsubscribe at any time by:
- Clicking the unsubscribe link in any marketing email, or
- Contacting us at info@flamingolandia.com
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure proper website functionality
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Display relevant advertising
Cookies may include:
- Session cookies
- Persistent cookies
- Analytics cookies
- Marketing cookies
You can manage your cookie preferences through our cookie banner or your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption
- Secure server configurations
- Firewall protection
- Restricted access to authorized personnel only
Although we take reasonable steps to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
Your Rights
You have the following rights:
- Right of access
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at info@flamingolandia.com.
We will respond to your request in accordance with applicable law, usually within one month.
Third-Party Websites
Our website may contain links to external websites and services. We are not responsible for the privacy practices or content of those third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The most recent version will always be available on this page, together with the updated “Last updated” date.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Flamingolandia
Email: info@flamingolandia.com
Website: https://flamingolandia.online
Right to Lodge a Complaint
If you believe that your personal data has been processed in violation of applicable law, you have the right to file a complaint with the State Data Protection Inspectorate of Lithuania.