Last Updated: 2025-05-20

Welcome to Flamingolandia.online. These Terms and Conditions govern your access to and use of our website and online store. Please read them carefully. By using our services or making a purchase, you agree to be legally bound by these Terms.

1. Definitions

“Customer” means a natural person acting for personal purposes.

“Website” refers to Flamingolandia’s online store at https://flamingolandia.online.

“Product(s)” means items listed for sale on the Website.

“We,” “us,” or “our” means Flamingolandia.

“You” or “your” refers to the user or purchaser.

2. Acceptance of Terms

By using our Website, creating an account, or making a purchase, you accept these Terms and our Privacy Policy. If you do not agree, you must not use the Website.

3. Eligibility

You must be at least 18 years old or the legal age of majority to use this Website. If you are under 18, your parent or guardian must accept these Terms on your behalf.

4. Account and Responsibilities

You agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account.

5. Use from Restricted Jurisdictions

Accessing our services from locations where they are illegal is at your own risk. You are solely responsible for compliance with local laws.

6. Orders and Contract

Placing products in the cart is not binding. A contract is formed only upon our order confirmation or dispatch of the goods.

7. Pricing and Taxes

All prices are in EUR and include VAT unless otherwise stated. Shipping costs and applicable taxes are shown at checkout. We reserve the right to adjust prices and correct errors at any time.

8. Billing and Payment Authorization

You agree to provide accurate billing information and authorize us to charge the full amount for your order using your selected payment method.

9. Payment Security

Payments are securely processed via trusted providers. We do not store full payment details. Transactions are protected by encryption and fraud detection.

10. Shipping and Delivery

Orders are shipped via reliable couriers. Delivery times are estimates. Risk of loss passes to you when the goods are handed to the courier. You are responsible for any import duties or taxes.

11. Returns and Withdrawal

EU consumers may cancel purchases within 14 days of delivery. Products must be returned unused in original packaging. See our Returns Policy for full instructions.

12. Warranty and Claims

Products are covered by EU statutory warranty rights. Contact us immediately if a product is defective or incorrect.

13. Prohibited Use

• Using the Website for illegal purposes
• Attempting unauthorized access
• Distributing malware or spam
• Collecting user data unlawfully

14. Intellectual Property

All content on our Website is owned by Flamingolandia or licensors and is protected by copyright. You may not reproduce or reuse content without permission.

15. No Transfer of Ownership

Use of the Website does not transfer ownership of any intellectual property.

16. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of our Website or products, except where prohibited by law.

17. Indemnification

You agree to indemnify Flamingolandia for any claims arising from your violation of these Terms or misuse of the Website.

18. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, cyberattacks, strikes, or government actions.

19. Waiver

Failure to enforce any part of these Terms is not a waiver of our rights.

20. Governing Law

These Terms are governed by Spanish law. Disputes will be resolved in the courts of Santa Cruz de Tenerife, unless otherwise required by EU consumer law.

21. Severability

If any part of these Terms is invalid, the remainder will remain in effect.

22. Electronic Communications

You consent to receive communications electronically. These Terms are provided in English; in case of conflict, the English version controls.

23. Contact